Install BatteriesWhat are some best practices when replacing the batteries?

  • Replace all four batteries at the same time.
  • The batteries should be at room temperature.
  • Opening up the battery cover can allow particles to enter the chamber and cause streaks in the scan. Take these precautions:
    • Install the batteries in a dust-free area and surface
    • Clean any dirt or particles from the batteries.
    • Do not blow into the battery compartment.
  • The ends of the battery should be shiny.  If not, carefully scrape off any contamination with a knife.

What batteries do you recommend?

We highly recommend using rechargeable batteries. They last nearly four times longer than alkaline and are eco-friendly. Buy two sets of four and rotate them as needed so you can scan continuously, recharging one set while scanning with the other set.

If you have many photos to scan and battery consumption might become an issue, rechargeable batteries are an excellent and cost-effective solution. We advise the use of quality nickel-metal hydride rechargeables (abbreviated NiMH) with at least 1600mAh capacity. Note that NiMH batteries typically lose their charge over several months when not in use, so it may be necessary to make sure they are fully charged before use.

Rechargeable Batteries with ChThere is a new generation of rechargeable NiMH batteries from the major manufacturers – Duracell, Energizer and Sanyo. Duracell calls them “Precharged,” Energizer calls them “Recharge,” and Sanyo calls theirs the “Eneloop.” Sanyo invented the improved technology. These are quite superior to the older NiMH rechargeables, allowing more scans per charge, and many hundreds of recharge cycles. Sanyo says their Eneloops can be recharged “up to 1,500 times.” In addition, these batteries do not lose their charge quickly and will still be ready for use for six to nine months or more, even if your scanner is stored and not in use. Their price is comparable to conventional NiMH batteries. Click here to purchase those from our shopping cart.

Not all rechargeable batteries (or non-rechargeable batteries for that matter) are the same. More to the point, mixing them in devices may create otherwise inexplicable issues. You might consider matching new batteries by writing a random letter on them using a Sharpie when they come out of the wrapper. In this case the eight batteries could all be marked with a “W” or some other letter to keep them sorted out from others. Use letters that are easily identified. Letters like “I”, “O”, and so on can be confused with numbers, but W, X, Y, Z and others are easy to spot.

Sometimes I get a low battery warning when I’m sure the batteries are good.

Here are common remedies and precautions to a low battery warning.

  • Batteries stored in a refrigerator should be allowed to return to room temperature before use.
  • Make sure both ends of the batteries and the metal contact inside the battery compartment are clean and making good electrical contact.
  • Remove the batteries if you are storing your scanner for a while. If left in, corrosion can grow between the positive terminal of the battery and its contact inside the battery compartment. When that battery is removed, it leaves a residue on the contact which interferes with new batteries making good electrical contact. Your Flip-Pal may then indicate “batteries too low to scan” even though they are brand new and high quality.
  • Make sure you turn the scanner power OFF before removing the SD memory card for any reason. If you leave it on when you eject the card, the scanner might not go into battery saving mode and your batteries could be exhausted before you have gotten the number of scans they are rated for.
  • When turning the scanner off, you only need to hold the power button in the forward position for about one second. If you leave it pushed forward for a much longer time – six or eight seconds or more – you may get a false low battery warning.
  • Make sure to set the date and time in the scanner settings when you put it into service, AND whenever you replace the batteries. Not doing so can lead to a false low battery warning screen.
  • Make sure you replace all four alkaline batteries at the same time. Do not mix battery types, brands, or old and new batteries. Make sure that all batteries are fresh, come from the same package from the same manufacturer, and have the same expiration date.
  • Inspect the battery compartment for any object or dust ball that could be interfering with making good electrical connection with the contact at the far end inside the battery compartment.  Gently shake the scanner while holding it vertical with the green scan button facing down to dislodge anything.  Do not blow in the compartment – that can cause dust particles to get into the optical chamber and cause streaks in the scan.

LCD screen homeHow can I tell when the batteries are getting low?

The battery indicator icon on the screen is black when the batteries are full and shows white sections as they discharge. The newest versions of the scanner show the battery icon in green.

How many scans can I expect from a set of alkaline batteries?

Our tests show that you should be able to get at least 150 scans from a set of quality alkaline batteries. We strongly recommend only alkaline, photo lithium and rechargeables (see next question). The so-called “heavy duty” batteries do not perform as well or as long as alkalines and should be avoided.

You should not mix battery types, brands, or old and new batteries. Make sure that all batteries are fresh, come from the same package from the same manufacturer, and have the same expiration date.

Is there an AC power adapter to use for large scanning projects?

Yes. Click here or the image to purchase the Flip-Pal AC Power Adapter.

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