Terms and Conditions

Shipping and Delivery

We will send you an email with the tracking information when your order is shipped. Please check your spam filter if you do not receive that shipping confirmation. Depending on the carrier you chose, it may take 24 hours for your tracking number to return any information.

In stock items are typically sent the next day for orders completed before 1:00 PM Eastern Time. We do not ship on weekends or major U.S. holidays. Typical transit time is 2 – 3 business days within the continental U.S.

For Canadian orders, the typical delivery time is 2 weeks via USPS First Class International mail and Canadian Post. Any tracking numbers indicated on shipment confirmation emails are not valid.

30 Day Money Back Guarantee

For any product purchased from this website, Couragent, Inc. will refund the full purchase price of your product if requested within 30 days of purchase and the product is in new condition and returned in the original packaging with all accessories. Products other than the Flip-Pal mobile scanner must be unopened for a refund to be given.

Cancellations and Refunds

Contact us at 970-221-7223 M-F 9:00-5:00 MT or support@flip-pal.com immediately regarding cancellations and refunds. We will do our best to process those prior to your products being shipped.

Contact: support@flip-pal.com | 970-221-7223 | webmaster@flip-pal.com
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